Privacy Policy

Last Updated: August 28, 2025

1. Introduction

Welcome to Farmer's Pride. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website  https://farmerspridefoods.com/ and make a purchase of our Moringa-infused tea drinks.

Please read this privacy policy carefully. By accessing our website and using our services, you consent to the practices described in this policy.

2. Information We Collect

We collect information that you provide directly to us and information about your use of our website.

a) Personal Information You Provide:

  • Contact Information: Name, email address, phone number, and shipping address when you create an account or place an order.

  • Payment Information: Credit/debit card numbers, billing address, and other financial details necessary to process your transaction. Please note that we use a secure third-party payment processor (e.g., Stripe, PayPal) and do not store your full credit card details on our servers.

  • Communication: Any correspondence you have with us, including product reviews, customer service inquiries, and survey responses.

  • Account Details: Username, password, and preferences for your Farmer's Pride account.

b) Information Collected Automatically:

  • Device and Usage Information: We use cookies and similar technologies to collect information about your device (IP address, browser type, operating system) and how you interact with our website (pages visited, links clicked, time spent on site). This helps us improve your experience.

  • Location Information: We may derive your general geographic location from your IP address to comply with tax laws and provide relevant product availability.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To process, fulfill, and ship your orders for our Moringa tea products.

  • To communicate with you about your order, account, or any customer service requests.

  • To process payments and prevent fraudulent transactions.

  • To send you marketing and promotional communications (if you have opted-in), such as emails about new flavors, discounts, and health tips related to Moringa. You can opt-out at any time.

  • To improve our website, products, and customer experience.

  • To comply with legal obligations and enforce our terms and conditions.

4. How We Share Your Information

We value your trust and do not sell your personal information to third parties. We may share your information with:

  • Service Providers: Trusted third parties who assist us in operating our website, conducting our business, and serving you. This includes shipping carriers (e.g., USPS, FedEx), payment processors, email marketing services (e.g., Mailchimp), and web analytics providers. These parties are obligated to keep your information confidential.

  • Legal Requirements: We may disclose information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

5. Cookies and Tracking Technologies

Our website uses "cookies" to enhance your experience. You can choose to set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access and Update: You can access and update your personal information through your account settings on our website.

  • Opt-Out of Marketing: You can unsubscribe from our marketing emails by clicking the "unsubscribe" link at the bottom of any email we send you.

  • Data Deletion: You can request that we delete your personal information, subject to certain legal exceptions (e.g., we are required to keep order records for tax purposes).

To exercise any of these rights, please contact us at  support@farmerspridefoods.com

7. Data Security

We implement a variety of security measures, including SSL (Secure Socket Layer) technology, to maintain the safety of your personal information when you place an order or enter your details. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

8. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us, and we will delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Farmer's Pride
Email: support@farmerspridefoods.com